Cartilo Business Private Limited provides software and digital services only. We do not sell or ship any physical goods, so there are no shipping charges.
1. SaaS subscriptions
- Access to Skolio or The Case Diary is activated immediately, or at most within 24 hours of successful payment.
- Login details and the GST invoice are sent to your registered email address.
- If you have not received access within 24 hours, email us with your payment ID and we will fix it right away.
2. Website & app development
- Work begins within 2 working days of receiving the advance payment and the required content.
- Deliverables (designs, demo links, source code, app builds) are shared online by email, a shared drive, a code repository, or deployment to your server or the app stores.
- Delivery timelines are stated in your proposal, typically 2–16 weeks depending on scope. Delays caused by late content or feedback extend the timeline accordingly.
- Final handover (source code, admin access, credentials) happens after the final payment.
3. Invoices & documents
GST invoices, proposals and receipts are delivered electronically to your email address. Printed copies can be provided on request.
4. Contact
For any delivery question, write to cartiloindia@gmail.com.
Cartilo Business Private Limited, D-59/59, Mahmoorganj, Varanasi, Uttar Pradesh 221010, India